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WHEN CLIENT OWNED BOILER PLANT SOFTENER #4 DEVELOPS VESSEL LEAK, CROSSBOW-WATER ESTABLISHES LONG TERM PLAN FOR VALVE UPGRADES AND WINS CONTRACT FOR CUSTOM TANK FABRICATION.

WHEN A OLD PROCESS PLANT IS PURCHASED AND RENOVATED FOR IT'S NEW OWNER, THE INHERITED WATER SOFTENER SYSTEM IS DETERMINED INADEQUATE FOR THE NEW REQUIREMENTS. CROSSBOW-WATER TAKES OWNERSHIP, REUSES AND EXPANDS THE SYSTEM UNDER NEW RENTAL CONTRACT TO REDUCE CLIENT CAPITAL REQUIREMENTS AND SOLVE TOUGH MAINTENANCE ISSUES.

THIS CUSTOMER'S FACILITY REQUIRED A DUAL SOLUTION TO HIGH BOILER OPERATING COSTS AND HIGH BOTTLED WATER COSTS. CROSSBOW-WATER ENGINEERED A SOLUTION USING A CENTRAL RO SYSTEM AND POINT OF USE POLISHING. CUSTOMER SAVED OVER 48% FROM PREVIOUS YEAR. CLIENT ADDITIONALLY INSTALLED DEIONIZERS FOR REMOTE BATTERY MAKE UP TO REDUCE WATER RELATED PROBLEMS IN MOBIL EQUIPMENT FLEET.

WHEN A REGIONAL FOOD PROCESSOR AND A REGIONAL CHEMICAL SUPPLIER DECIDE THAT ADDING A DEALKALIZER TO THE BOILER MAKE-UP SYSTEM IS REQUIRED, CROSSBOW-WATER PROVIDES SYSTEM BUDGETS WITH ESTIMATED OPERATING COST. ADDITIONALLY CROSSBOW-WATER EVALUATES AND RECOMMENDS CONSIDERING ANTIQUATED SOFTENER REPLACEMENT WITH NEW RO SYSTEM. OPERATIONAL COST PROJECTIONS SHOW SIGNIFICANT COST REDUCTIONS COMPARED TO SALT CONSUMPTION. THE RO PLANT IS INSTALLED AND PROVEN IMMEDIATELY SUCCESSFUL. THE SISTER PLANT ORDERS A DUPLICATE RO SYSTEM.

WHEN A MAJOR PAPER MILL PROCESSING FACILITY FOUND IT'S PLANT LIMPING AND POSSIBLY ABOUT TO GO DOWN BECAUSE OF FAILURE OF THEIR TRAIN #2 200GPM AUTOMATIC DEIONIZER, THEIR PUCHASER SEARCHED THE COUNTRY FOR MOBIL DEMINERALIZER TRAILERS AND FOUND NONE AVAILABLE. CROSSBOW-WATER WAS CONTACTED AND IMMEDEATLY CONTRACTED TO PROVIDE A TEMPORARY SOLUTION. REQUIRED TO BE ON SITE IN LESS THAN 8 HOURS INCLUDING A 5 HOUR DRIVE, CROSSBOW-WATER RESPONDED WITH RAPID DEPLOYMENT AND WAS ON SITE SHORTLY THEREAFTER. CROSSBOW-WATER PROVIDED THE TEMPORARY SYSTEM FOR FOUR DAYS UNTIL A MOBIL VENDOR BECAME AVAILABLE.

FIRST CROSSBOW-WATER WAS INVITED TO SOLVE A POINT OF USE SCALING PROBLEM WITHIN THE FOOD PROCESSING FACILITY. SECONDLY CROSSBOW-WATER REPLACED THE INADEQUATE BOILER MAKE UP SOFTENING SYSTEM. AS THE PROCESSOR CONTINUED TO INCREASE THEIR TREATED WATER DEMANDS, CROSSBOW-WATER THIRDLY EXPANDED AND UPGRADED THE EXISTING BOILER MAKE UP RENTAL SYSTEM TO HANDLE ADDITIONAL REQUIREMENTS AND FOURTHLY, PROVIDED A CUSTOM BULK BRINE SYSTEM TO REDUCE THE CLIENT LABOR RELATED TO SALT HANDLING.

WHEN THE OPERATIONS MANAGER GETS FED UP WITH HIS LOCAL SERVICE PROVIDER AND CONTINUAL REINVESTMENT IN HIS PLC CONTROLLED SOFTENER SYSTEM, CROSSBOW-WATER IS INVITED TO INSPECT AND PROVIDE OPTIONS. CLIENT SELECTS REMOVAL OF HIS EXISTING UNITS AND REPLACES WITH A CROSSBOW-WATER RENTAL SYSTEM TO TRANSFER REPAIR AND SERVICE RESPONSIBILITY WHILE SAVING HIS CAPITAL BUDGET FOR OTHER BUDGETED MATTERS.

A REGIONAL BOILER CHEMICAL COMPANY REQUIRES A RELIABLE WATER TREATMENT HARDWARE SERVICE CENTER TO INSURE RELIABLE AND RESPONSIVE SERVICE FOR HIS CLIENTS. WHEN EXISTING EQUIPMENT FAILS, CROSSBOW-WATER IS THE PRIMARY RECOMMENDED VENDOR FOR REPAIRS, UPGRADES, SITE INSPECTIONS AND NEW SYSTEMS.

WHEN A REGIONAL POWER HOUSE HAS AS EXISTING MOBIL DI VENDOR ONSITE, AND THE VENDOR IS NOT CAPABLE OF EXCHANGING THE EXHAUSTED TRAILER FOR 3 DAYS, CROSSBOW-WATER IS CALLED TO PROVIDE EMERGENCY BACK UP. CROSSBOW-WATER RESPONDS TO THIS 40 GPM EMERGENCY REQUIREMENT AND IS ON SITE IN LESS THAN 3 HOURS.

WHEN THE CLIENT FOUND DIFFICULTY IN MAINTAINING LOW PPM LEAKAGE AS RECOMMENDED BY HIS CHEMICAL SUPPLIER, CROSSBOW-WATER WAS INVITED TO PROVED OPTIONS. THE CLIENT SELECTED CROSSBOW-WATER CONTRACT POLISHERS WHICH ALLOWED ALL EXISTING EQUIPMENT TO BE UTILIZED, REQUIRED $0.00 CAPITAL, AND CONSISTENTLY MEETS THE SPECIFICATION.

A 100 GPM OFF SITE REGENERATED DI SYSTEM IS CUSTOM DESIGNED TO MEET CLIENT PREFERENCES AND SELECTED OVER MOBIL DI OPTIONS FOR MULTI YEAR CONTRACT BECAUSE OF CROSSBOW-WATER FLEXIBILITY AND LOCAL SERVICE CAPABILITY.

CLIENT INQUIRES FOR SERVICES TO UPGRADE THEIR AUTOMATIC DI SYSTEM TO A RELIABLE CONDITION. CROSSBOW-WATER PILOTS A FULL SCALE PORTABLE DI SYSTEM. THE SYSTEM IS PROVEN IMMEDIATELY SUCCESSFUL. THE AUTOMATIC DI AND ALL RELATED CHEMICAL HANDLING AND NEUTRALIZATION ISSUES ARE REMOVED FROM PLANT.

CROSSBOW-WATER PROVIDES VARIOUS TEMPORARY PORTABLE DI SYSTEMS FOR CLIENTS BATCHING CONTRACTS. WHEN CONTRACTS CONVERT TO LONG TERM, A 100GPM RODI SYSTEM IS PROVIDED AND INSTALLED BY CROSSBOW-WATER TO FURTHER REDUCE PRODUCTION COSTS UNDER A MULTI YEAR CONTRACT.

CLIENT RETURNS CROSSBOW-WATER BULK DI SERVICE MAILER AND SEEKS COMPETITIVE BID ON IT'S CURRENT VENDOR. CROSSBOW-WATER INCREASE SERVICE FLOW RATES, INCREASE SYSTEM CAPACITY, AND WHILE REDUCING EXISTING PRICING BY 14%.

WHEN A MAJOR MANUFACTURE COMBINES AN ANTIQUATED AUTO DI SYSTEM WITH CRAMMED CHEMICAL INVENTORY AND HEAVY EMPLOYEE WORK LOADS, THE PLANT IS SHUT DOWN AND EVACUATED DURING A CHEMICAL HAZARD EVENT. CROSSBOW-WATER INSTALLS A HIGH CAPACITY PORTABLE DI SYSTEM WITH CONTROLS ELIMINATING ALL CHEMISTRY AND ENVIRONMENTAL ISSUES RELATED TO THE WATER SYSTEM AS A PERMANENT SOLUTION.

WHEN A REGIONAL FOOD PROCESSING PLANT TAKES A CORPORATE DIRECTIVE TO ADD A LIQUID PROCESSING LINE, WITH CLIENTS DIRECTIVE, CROSSBOW-WATER PROVIDES A START UP DI SYSTEM WITH CONTROLS FOR INITIAL REQUIREMENTS. WHEN PRODUCT DEMANDS REQUIRE SCALING UP, CROSSBOW-WATER IS POSITIONED TO RESPOND WITH A REDESIGNED AND PLANNED UP GRADE.

AS THE PRODUCTION FACILITY FOUND ITSELF WITH AN AUTOMATIC DEIONIZER THAT COULD NOT MEET NEW PROCESSING REQUIREMENTS, CROSSBOW-WATER ASSISTED IN DEVELOPING A MULTIPART PLAN WITH FLEXIBILITY TO GROW INTO ANTICIPATED REQUIREMENTS. CROSSBOW-WATER PILOTED A FULL SCALE SYSTEM TO VALIDATE THE UPGRADE. THE HIGH CAPACITY PORTABLE DI SYSTEM WITH CONTROLS ELIMINATED ALL CHEMISTRY AND ENVIRONMENTAL ISSUES RELATED TO THE WATER SYSTEM. AFTER A HIGH LEVEL OF CONFIDENCE IN THE DESIGN WAS ESTABLISHED, THE CLIENT REPEATED THE UPGRADE IN HIS OTHER BATCHING PLANT.

THE PRODUCTION MANAGER IDENTIFIED RELIABILITY AND ENVIRONMENTAL ISSUES ASSOCIATED WITH THE PLANTS AUTOMATIC DEIONIZER SYSTEM. CROSSBOW-WATER WAS INVITED TO SURVEY THE SYSTEM. AFTER REVIEWING VARIOUS OPTIONS, CROSSBOW-WATER WAS SELECTED TO IMPLEMENT A PLAN THAT REFURBISHED AND REUSED MUCH OF THE EXISTING EQUIPMENT WHILE IMPROVING WATER QUALITY AND AVAILABILITY. AN RO/DI SYSTEM WAS INSTALLED ON A CONTRACT BASIS TO INSURE CONTINUOUS SERVICE AND RELIABILITY. THE DESIGN ELIMINATED ALL CHEMISTRY AND ENVIRONMENTAL ISSUES RELATED TO THE WATER SYSTEM. OVER THE MULTI YEAR CONTRACT, CROSSBOW-WATER HAS EXPANDED AND MODIFIED THE SYSTEM SEVERAL TIMES TO MEET THE CLIENTS CHANGING NEEDS.

AS THIS MANUFACTURE LOOKED FOR WAYS TO IMPROVE HIS WET PRODUCTION EFFICIENCIES, THE EXISTING VENDED DI WATER SERVICE WAS IDENTIFIED AS A LIMITING FACTOR. CROSSBOW-WATER REVIEWED THE PERIMETERS AND WORKED WITH THE COMPANY TO INCREASE FLOW RATES, CAPACITIES WHILE REDUCING OPERATIONAL COSTS IN THE EXPLOSION PROOF AREA. LATER THE CUSTOMER RELOCATED HIS WET PRODUCTION WHICH PROVIDED THE SPACE TO CONVERT THE SYSTEM TO AN RO/DI MULTI CONTRACT FURTHER REDUCING PRODUCTION COSTS.

THIS CLIENT FOUND HIS LOCAL DI VENDOR WAS PROVIDING NOT ONLY POOR SERVICE, BUT INCONSISTENT QUALITIES AND TECHNICALLY UNSOUND RECOMMENDATIONS. CROSSBOW-WATER WAS INVITED TO SITE INSPECT AND THE FOLLOWING DAY INSTALLED THE PROPER EQUIPMENT TO MEET THE CLIENTS SPECIFICATION AND A USER FRIENDLY CONTROL PACKAGE THAT ADDED SMALL IMPORTANT FEATURES SUCH AS RECIRCULATION, LOCAL ALARMS AND PARTICLE TRAP.

AS THIS FOOD MANUFACTURE EXPANDED THEIR PRODUCT LINE, THEY FOUND THE INGREDIENT LIST TO INCLUDE DEIONIZED WATER. CROSSBOW-WATER ASSISTED INTERNAL ENGINEERING AND PROVIDED AN RODI SYSTEM UNDER A MULTI YEAR CONTRACT. THIS HIGH PRODUCTION SYSTEM WAS IMMEDIATELY SUCCESSFUL IN DELIVERING SPECIFIED WATER TO THE PRODUCTION CLEAN ROOMS. AS ADDITIONAL CONTRACTS EMERGED, CROSSBOW-WATER BECAME THE SOURCE TO SOLVE WATER RELATED PROBLEMS SUCH AS SOFTENING, FILTRATION, AND MICROBIAL CONTROLS.

AFTER LABORATORY ANALYSIS, CROSSBOW-WATER PROVIDES FILTRATION SYSTEM TO SOLVE COLOR PROBLEM IN CUSTOMER'S FINISHED PRODUCT. THIS SOLUTION WAS IMPLEMENTED WITHIN 24 HOUR'S AND ALLOWED THE CUSTOMER TO STAY ON LINE WITH PRODUCTION.

FACING DISCHARGE, CAPACITY AND RELIABILITY ISSUES ASSOCIATED WITH THEIR AUTOMATIC DEIONIZER, THIS CLIENT CHOSE TO RELY UPON A CROSSBOW-WATER PORTABLE DEIONIZER SYSTEM TO HANDLE IT'S FLUCTUATING PRODUCTION REQUIREMENTS. AS CONTRACTS CONTINUED TO GROW, CROSSBOW-WATER UPGRADED THE CONTRACTED SYSTEM FOR HIGHER FLOW RATES AND CAPACITIES. THESE UPGRADES ELIMINATED ENTIRELY THE ON SITE REQUIREMENTS FOR WATER SYSTEM RELATED CHEMICALS AND THEIR ASSOCIATED ENVIRONMENTAL ISSUES.

WHEN THE LABORATORIES CENTRAL AUTO DI SYSTEM FAILS, CROSSBOW-WATER PROVIDES EMERGENCY DI SYSTEM AS TEMPORARY SOLUTION TO KEEP THE FACILITY OPEN. THE TEMPORARY SOLUTION BECOMES LONG TERM UNTIL THE FACILITIES HOUSE DISTILLATION SYSTEM FAILS. CROSSBOW-WATER IS INVITED TO PROVIDE UPGRADE RECOMMENDATIONS TO SOLVE LONG TOLERATED LOW FLOW RATES, POOR PRESSURES, MICROBIAL AND SLIME ISSUES. CLIENT SELECTS A CONTRACTED OPTION TO TRANSFER OPERATIONAL RESPONSIBILITY TO CROSSBOW-WATER. UPGRADE IS INSTALLED AND PROTOCOLS ARE SET FOR SCHEDULED LOOP MAINTENANCE. UPGRADE IS PROVEN IMMEDIATELY SUCCESSFUL AND LONG TERM PURCHASE ORDER IS ESTABLISHED.

WHEN A REGIONAL DI VENDOR PROVIDED INADEQUATE FLOW RATES PRESSURES, CAPACITIES, INSTRUMENTATION AND MICROBIAL CONTROLS, CROSSBOW-WATER TEAMS UP WITH THE CLIENT AND RE-DESIGNS AND INSTALLS AN UPGRADED DI SYSTEM DOUBLING THE FLOW RATE AND REDUCING VENDOR TRAFFIC FROM 52X TO 4X PER YEAR. ADDITIONAL LABORATORY SYSTEMS ARE TURNED OVER TO CROSSBOW-WATER FOR REDESIGN WITH UPGRADES AND SCHEDULING IMPROVEMENTS.

AS THIS MANUFACTURER IDENTIFIED WAYS TO IMPROVE THEIR WATER BASED PRODUCTS, MAKE UP WATER WAS IDENTIFIED FOR FURTHER QUALITY CONTROL. A DEIONIZED WATER SYSTEM WAS SUPPLIED FOR REMOTE LOCATION FROM THE EXPLOSION PROOF PROCESS AREAS. TO MEET THE HIGH BATCHING FILL RATES, A STORAGE & DISTRIBUTION SYSTEM WAS INSTALLED. CROSSBOW-WATER BECAME THE VENDOR OF CHOICE AS ADDITIONAL WATER RELATED PROJECTS WERE IDENTIFIED (INSTALLING A SOFTENING SYSTEM FOR BOILER MAKE UP AND AN RO SYSTEM FOR HUMIDITY REQUIREMENTS).

WHEN THIS CONTRACT MANUFACTURER FOUND HIS PRODUCTION RO SYSTEM TO BE OPERATING UNRELIABLY AND BELOW SPECIFICATION, CROSSBOW-WATER WAS SELECTED OVER THE PREVIOUS VENDOR TO RECONFIGURE AND EXPAND THE SYSTEM. SERVICE CONTRACTS WERE ESTABLISHED. LATER THEIR DEMAND OUT GREW THE RO SYSTEMS PRODUCTION CAPACITY AND THEY TRADED IN THEIR BRAND X RO PLANT TO CROSSBOW-WATER AND ENTERED INTO A MULTI YEAR RENTAL AGREEMENT FOR CROSSBOW-WATER TO PROVIDE AND SERVICE A LARGE RO SYSTEM INCLUDING PRETREATMENT REQUIREMENTS. EVENTUALLY WHEN THEIR CLIENT OWNED POLISHING AUTOMATIC DI WATER SYSTEM CHEMISTRY CREATED ENVIRONMENTAL AND SAFETY ISSUES, CROSSBOW-WATER REPLACED THE EQUIPMENT WITH A HIGH FLOW RATE PORTABLE DI SERVICE CONTRACT ELIMINATING ALL CHEMICAL RELATED ISSUES RELATED TO THE WATER SYSTEM.

ALTHOUGH THE BLENDING MANUFACTURER HAD A RELATIONSHIP WITH TWO WATER SERVICE VENDORS ON THEIR CAMPUS ALREADY, CROSSBOW-WATER WAS SELECTED TO PROVIDE A CONTRACTED RO/DI SYSTEM FOR A NEW PROCESS REQUIREMENTS. THE SYSTEM PERFORMS RELIABLY AS PLANNED AND IS NOW ADDITIONALLY USED TO BACK UP THE CLIENT OWNED AUTOMATIC DI SYSTEMS AS THEY FAIL TO MEET PRODUCTION REQUIREMENTS. CROSSBOW-WATER NOW IS THE SELECTED SERVICE CENTER FOR THE BOILER HOUSE MAKE UP WATER SYSTEM.

TO MEET THE CUSTOMER'S HIGH FLOW RATE SEASONAL BATCHING REQUIREMENTS, CROSSBOW-WATER PROVIDES A TRIPLEX RENTAL WATER SOFTENER SYSTEM UNDER LONG TERM CONTRACT.

AS FORMULATIONS IMPROVED, SO DID THE FACILITIES REQUIREMENT FOR QUALITY WATER. CROSSBOW-WATER WAS CONTACTED TO INTERPRET NEW BLENDING SPECIFICATIONS. CROSSBOW-WATER PROPOSED AND PROVIDED A DI WATER SYSTEM WITH CONTROLS TO MEET THE NEW REQUIREMENT. CROSSBOW-WATER PROVIDES SCHEDULED SERVICES TO MAINTAIN SYSTEM INTEGRITY.

CROSSBOW-WATER WAS INVITED TO INSPECT AN EXISTING LOCALLY VENDED DI WATER SYSTEM TO INCREASE FLOW RATES TO MEET EXPANDING PRODUCTION REQUIREMENTS. CROSSBOW-WATER WAS AWARDED THE SYSTEM UPGRADE INCLUDING MICROBIAL EQUIPMENT OVER THE EXISTING VENDOR WITH A LONG TERM MODULAR PLAN FOR EXPANSION AS PRODUCTION REQUIREMENTS DICTATE. CROSSBOW-WATER CONTINUES TO INCREASE THE SYSTEM CAPACITY AS ORIGINALLY PLANNED, WHEN THE PRODUCTION VOLUME REACHES A FORECASTED VOLUME, CROSSBOW-WATER IS READY TO FURTHER UPGRADE THE SYSTEM TO INCLUDE A COMPLETE RO MAKE UP SYSTEM.

ALTHOUGH THE BATCHING VOLUMES WERE SMALL, THE REQUIREMENT FOR QUALITY WATER WAS CRITICAL. CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER PROPOSED AND INSTALLED A DI WATER SYSTEM WITH CONTROLS TO MEET THE REVISED SPECIFICATION.

AS THIS MANUFACTURE FACED FORMULATION CHANGES, CROSSBOW-WATER WAS SELECTED TO PROVIDE DI WATER SERVICES CUSTOMIZED TO MEET EXPLOSION PROOF REQUIREMENTS AT TWO POINTS OF USE IN PRODUCTION AREA'S. CROSSBOW-WATER ALSO INSTALLED DI SERVICES IN THEIR R & D LABORATORY DISPLACING THE PREVIOUS REGIONAL DI SUPPLIER.

AS A PROGRESSIVE MANUFACTURER SOUGHT WAYS TO IMPROVE THEIR WATER BASED PRODUCTS, WATER AS A BASE INGREDIENT WAS IDENTIFIED FOR FURTHER QUALITY CONTROL. A DEIONIZED WATER SYSTEM WAS DESIGNED FOR REMOTE LOCATION FROM THE EXPLOSION PROOF PROCESS AREA'S. TO MEET THE HIGH BATCHING FILL RATES, A STORAGE & DISTRIBUTION SYSTEM WAS INSTALLED WITH FUTURE PRODUCTION INCREASES IN MIND. WHEN THE CLIENT'S DI WATER REQUIRES GREW TO PROJECTED LEVELS, CROSSBOW-WATER UPGRADED THE SYSTEM TO AN RO-DI SYSTEM UNDER A MULTI-YEAR CONTRACT, LOCKING THE CLIENTS PRODUCTION COSTS FOR A SECOND FIVE YEAR PERIOD.

AT THIS MANUFACTURER, CYCLE TESTING OF THEIR COATINGS IS REQUIRED. THE INDUSTRIAL TESTING CHAMBERS WITH HUMIDITY CONTROLS REQUIRED DI WATER. CROSSBOW-WATER WAS INVITED TO SITE INSPECT AND INTERPRET THE MANUFACTURERS GUIDELINES. CROSSBOW-WATER RECOMMENDED AND SUPPLIED A DI WATER SYSTEM TO MEET THE SPECIFICATION. AS SERVICES ARE PROVIDED ON A SCHEDULED BASIS TO MAINTAIN SYSTEM INTEGRITY.

WHEN EXISTING DI VENDOR DOES NOT MEET FDA VALIDATION REQUIREMENTS AND IS NON RESPONSIVE TO UPGRADE REQUESTS, CROSSBOW-WATER INSTALLS ULTRAPURE SYSTEM INCLUDING CARBON, MIXBEDS, UV, SUBMICRON AND CONTROLS. CROSSBOW-WATER WORKS WITH CLIENT VALIDATION TEAM TO PROVIDE FDA VALIDATION ASSISTANCE AS REQUIRED.

CROSSBOW-WATER WAS INVITED FOR COMPETITIVE DESIGN CONCEPTS TO EXPAND AND UPGRADE THIS CLIENT OWNED RO SYSTEM WITH VENDOR DI. WITH LIMITED SPACE AND ACCESS WITHIN THIS ACTIVE PLANT AVAILABLE FOR THE EXPANSION, CROSSBOW-WATER TEAMED WITH THE CLIENT TO DESIGN AND SELECT SERVICEABLE EQUIPMENT FOR MEZZANINE LOCATIONS AND LARGE PORTABLE CARBON AND DI EXCHANGERS TO REDUCE VENDOR TRAFFIC. THE SYSTEM WAS INSTALLED WITHIN BUDGET AND CAME ON LINE SMOOTHLY WITHOUT PRODUCTION INTERRUPTION.

WHEN THIS CLIENT PURCHASED A SALVAGE AUTO DI SYSTEM TO REDUCE LOCAL DI VENDOR DELIVERIES, TO INCREASE FLOW RATES AND SOLVE ADMINISTRATIVE ISSUES, CROSSBOW-WATER WAS ASKED FOR ACTIVATION AND START UP RECOMMENDATION OPTIONS. CROSSBOW-WATER PROVIDED SEVERAL OPTIONS AND THE CLIENT CHOSE TO ABANDON HIS AUTO DI INVESTMENT AND HAVE CROSSBOW-WATER INSTALL A NEW HIGH BATCHING FLOW RATE DI SYSTEM WITH CONTROLS WHICH ALLOWED THE DESIRED FLEXIBILITY TO MEET THE SEASONAL PEAK PRODUCTIONS WHILE SIGNIFICANTLY REDUCING VENDOR TRAFFIC AND ELIMINATING PREVIOUS PRODUCTION LIMITATIONS.

WHEN THIS CONTRACT VENDOR FOUND HIS 125GPM AUTOMATIC DEIONIZER FAILING TO MEET USP AND ELIMINATING PREVIOUS PRODUCTION LIMITATIONS. STANDARDS, CROSSBOW-WATER WAS SELECTED TO SUPPLY A POLISHING SYSTEM. CROSSBOW-WATER'S CONTRACTED SYSTEM APPROACH ELIMINATED ALL CAPITAL REQUIREMENTS. THE PROJECT INSTALLED TIMELY, WITHOUT PROCESS INTERRUPTION, AND BROUGHT THE SYSTEM WITHIN SPECIFICATION.

THE CORRECT SELECTION OF A WATER SOFTENER MET THIS BLENDERS PROCESS REQUIREMENTS AS THEY BROUGHT PLANT #2 ON LINE. LATER WHEN PLANT #1'S PRODUCTION LIMITS WERE IDENTIFIED AS SOFTENER RELATED, CROSSBOW-WATER WORKED WITH THE CLIENT TO DETERMINE THE CORRECT PROCESS SOLUTION AND SUPPLIED ADDITIONAL SOFTENING SYSTEMS. THIS CLIENT AGAIN CHOSE RENTAL OPTIONS TO ELIMINATE CAPITAL REQUIREMENTS AND OBTAIN REQUIRED AND DESIRED MAINTENANCE SERVICES. CROSSBOW-WATER BECAME THE VENDOR OF CHOICE AND WAS THEN SELECTED OVER THE EXISTING PORTABLE DI SERVICE VENDOR FOR THEIR LABORATORY REQUIREMENTS.

WHEN INFREQUENT BATCHING OF A FORMULATION REQUIRING DI WATER FALLS OUT OF A LOCAL MAJOR DI VENDORS SCHEDULING, DELIVERY AND ADMINISTRATIVE STANDARDS, CROSSBOW-WATER IS ASKED TO SITE INSPECT FOR OPTIONS. CLIENT SELECTS TO HAVE CROSSBOW-WATER DELIVER A TEMPORARY PORTABLE DI SYSTEM WHEN EVER THE CLIENT'S PRODUCTION REQUIREMENTS DEMAND. SEVERAL STANDARD TEMPORARY SYSTEM SIZES ARE ESTABLISHED SO THAT THE CLIENT MAY ORDER TO HIS BATCH VOLUME REQUIREMENTS.

THIS OPERATIONS MANAGER REALIZED THE HANDS ON RELATED PROBLEMS OF CHEMICAL HANDLING, REGENERATE WASTE NEUTRALIZATION, AND RELIABILITY WITH THE RESTART UP OF AN IDLED AUTOMATIC DEIONIZER SYSTEM. AS HE SHOPPED THE MARKET VENDORS FOR DI SERVICE EXCHANGERS, CROSSBOW-WATER WAS SELECTED AS VENDOR BECAUSE OF THE COMBINATIONS OF ON SITE PRE-INSTALLATION INSPECTION AND RECOMMENDATIONS, A CROSSBOW-WATER STANDARD CONTROLS PACKAGE OPTION, AND COMPETITIVE PRICING.

A 10 MEG MINIMUM QUALITY AT 10 GPM CONTINUOS IS REQUIRED FOR NOX EFFLUENT CONTROL. A SYSTEM IS DESIGNED AND INSTALLED UNDER A 15 YEAR RENTAL CONTRACT .AFTER THE RELATIONSHIP IS ESTABLISHED, ALL OTHER CAMPUS DI SYSTEMS ARE TURNED OVER TO CROSSBOW-WATER FOR IMPROVED AND RELIABLE SERVICES. THE SYSTEM HAS OPERATED SUCCESSFULLY FOR OVER 9 YEARS WITHOUT EVEN ONE DOWN DAY RELATED TO THE RO-DI SYSTEM.

WHEN THE HOSPITAL'S CULLIGAN RO BOILER FEED SYSTEM FAILS AFTER YEARS OF RELIABLE PERFORMANCE ASSOCIATED WITH CROSSBOW-WATER SERVICE CONTRACT, CROSSBOW-WATER REVAMPS PRETREATMENT AND RO PLANT TO CURRENT STANDARD. SERVICE CONTRACTS ARE CONTINUED. WHEN BRAND X CENTRAL LABORATORY RO-DI WATER SYSTEM NO LONGER MEETS THE LABORATORY REQUIREMENTS, CROSSBOW-WATER REDESIGNS SYSTEM TO ELIMINATE MICROBIAL, UP SCHEDULED DI WATER ANALYSIS PROGRAM TO MEET LAB DIRECTORS CAP-I PROTOCOL. AS OTHER WATER ISSUES ARISE SUCH AS REMOTE BUILDING SOFTENERS, REMOTE LABORATORY DI SERVICES, AND POINT OF USE MICROBIAL ISSUES, CROSSBOW-WATER IS CALLED UPON FOR PRACTICAL SOLUTIONS.

WHEN CLIENT OWNED RODI SYSTEM IS ANTIQUATED, CROSSBOW-WATER IS SELECTED OVER PREVIOUS VENDOR AS NEW PROVIDER FOR CENTRAL WATER LAB RENOVATION. CROSSBOW-WATER IS THEN SELECTED TO UPGRADE BOILER FEED MAKEUP SYSTEM UNDER RENTAL CONTRACT. MAKEUP SYSTEM IS LATER EXPANDED BY ADDING DEALKALIZER TO THE CONTRACT TO ACHIEVE ADDITIONAL CHEMICAL AND ENERGY SAVINGS AS RECOMMENDED BY THEIR CHEMICAL SUPPLIER.

WHEN THE NEW CENTRAL LAB COMPLEX DI WATER SYSTEM AS DESIGNED AND SPECIFIED BY CONSULTING FIRM PROVES INCAPABLE OF PROVIDING REQUIRED QUALITY, THE LOCAL DI VENDOR IS NON RESPONSIVE. CROSSBOW-WATER IS THEN SELECTED TO REBUILD THE SYSTEM TO ACHIEVE REQUIRED RESULTS WHICH INCLUDE EASE OF AND INFREQUENT MAINTENANCE INCLUDING SANITATION. CROSSBOW-WATER TAKES IN TRADE ABANDONED EQUIPMENT TOWARDS FUTURE SERVICE COSTS.

AS THEIR HOUSE DISTILLATION SYSTEM FAILED MECHANICALLY, CROSSBOW-WATER WORKED WITH ENGINEERING TO DEVELOP AN ACCEPTABLE ALTERNATIVE WATER SYSTEM TO MEET BUDGETARY, MECHANICAL, AND QUALITY NEEDS. A DI WATER SYSTEM WITH REDUNDANCY AND A CUSTOM CONTROL PACKAGE WAS SELECTED.

WHEN CENTRAL SERVICES UPGRADED AND REMODELED THEIR WASHING FACILITY, CROSSBOW-WATER WORKED WITH IN HOUSE ENGINEERING AND WAS SELECTED TO ELIMINATE THE ANTIQUATED DISTILLATION SYSTEM. DI WATER SERVICES WERE CONTRACTED. LATER WHEN THE SITE LABORATORY FOUND ITSELF FACING SERIOUS MICROBIAL ISSUES COUPLED WITH A NON-RESPONSIVE DI VENDOR, CROSSBOW-WATER WAS CALLED FOR EMERGENCY WEEKEND SERVICES TO REMEDY THE PROBLEMS WHICH INCLUDED DISTRIBUTION LOOP SANITATION, MICROBIAL CONTROLS UPGRADE AND FRESH DI EXCHANGERS.

THE HOSPITAL'S MAIN LABORATORY WAS FRUSTRATED WITH POOR SERVICE FROM THEIR DI SERVICE VENDOR AND INVITED CROSSBOW-WATER TO SITE INSPECT. CROSSBOW-WATER WAS SELECTED AND INSTALLED IDENTICAL EQUIPMENT. AS THE RELATIONSHIP DEVELOPED, CROSSBOW-WATER DISCUSSED VARIOUS UPGRADE OPTIONS FOR IMPROVED SERVICES WITH THE USER. CROSSBOW-WATER WAS THEN CONTRACTED TO REBUILD THE ENTIRE CENTRAL SYSTEM AND ENTERED INTO A SERVICE AGREEMENT.

WORKING WITH THE EQUIPMENT SUPPLIER, CROSSBOW-WATER PROVIDED DEIONIZED WATER SERVICES TO MEET FINAL RINSE REQUIREMENTS. INSTALLING A POINT OF USE SYSTEM ELIMINATED EXTENSIVE RE-PIPING AND RELATED COSTS FOR THE HOSPITAL.

AS THIS HOSPITAL'S PURCHASING DEPARTMENT IDENTIFIED IT'S DI WATER SYSTEMS AS A COMMODITY WHO'S PRICING ESCALATED ANNUALLY, CROSSBOW-WATER WAS ASKED TO REVIEW THE SYSTEMS AND QUOTE ON THE CONTRACT RENEWAL. CROSSBOW-WATER'S POINT OF USE UPGRADES WERE SUCCESSFUL IN REDUCING UNDESIRABLE VENDOR TRAFFIC, ADDING VARIOUS CONTROL MODIFICATIONS FOR USER EASE, AND IMPLEMENTING A LONG TERM PRICE CONTROL PROGRAM.

DURING A REMODELING PROJECT, CROSSBOW-WATER WAS ASKED TO RECOMMEND DI WATER SYSTEM OPTIONS THAT WOULD REDUCE POSSIBLE COSTLY PIPING REWORK. WITH HOSPITAL ENGINEERING, DEPARTMENTAL CONTACT, ON SITE MECHANICAL CONTRACTOR, AND EQUIPMENT DISTRIBUTOR, CROSSBOW-WATER RECOMMENDED AND WAS SELECTED TO SUPPLY A POINT OF USE SOLUTION. LATER WHEN THE CHEMISTRY LABORATORY DIRECTOR FOUND HER CENTRAL DI SYSTEM HAD FALLEN BELOW HER EXPECTATIONS IN BOTH PERFORMANCE AND PRICE, CROSSBOW-WATER WAS SELECTED TO UPGRADE THE LABORATORY SYSTEM TO HER STANDARDS.

A DEPARTMENT MANAGER TOOK CROSSBOW-WATER TO MEET THE HOSPITAL ENGINEERING DIRECTOR TO DISCUSS SOLUTIONS TO A DI WATER SYSTEM PROBLEM OCCURRING WITH A BRAND X DI REGIONAL VENDOR. A CAMPUS WIDE TOUR OF MULTIPLE SYSTEMS LEFT CROSSBOW-WATER WITH A MENU OF OPTIONS AND PROPOSALS. CROSSBOW-WATER REPLACED AND UPGRADED FIVE SYSTEMS ON THE FOLLOWING CONTRACT RENEWAL.

AS THIS CAMPUS MAINTENANCE DEPARTMENT FOUND ITSELF SERVICING A CRITICAL HUMIDITY SYSTEM ON A WEEKLY BASIS TO MAINTAIN IT FREE OF SCALE AND PROPERLY OPERATIONAL, RECOMMENDATIONS AND BIDS WERE SOUGHT FOR MECHANICAL SOLUTIONS. AFTER INSPECTIONS AND INTERVIEW, CROSSBOW-WATER WAS SELECTED AND INSTALLED THREE POINT OF USE FULL SCALE PILOT SYSTEMS. THE EQUIPMENT PROVED IMMEDIATELY SUCCESSFUL. THE RENTAL SYSTEMS WHICH INCLUDED FULL SERVICES WERE THEN CONTRACTED UNDER A MULTI YEAR AGREEMENT.

CROSSBOW-WATER WON THE DI SERVICE CONTRACT ASSOCIATED WITH THE ARCHITECT SPECIFIED BUILDING RENOVATION. AS THE SYSTEM CAME ON LINE IT WAS OBVIOUS TO THE CLIENT THAT THE VOLUMES OF WATER REQUIRED COUPLED WITH THE FREQUENT DELIVERY TRAFFIC MADE THE SYSTEM IMPRACTICAL. CROSSBOW-WATER WORKED WITH THE CLIENT TO REDESIGN THE SYSTEM. AN RODI SYSTEM WAS INSTALLED AND PROVED IMMEDIATELY SUCCESSFUL. CROSSBOW-WATER ENTERED INTO A MULTI YEAR RENTAL CONTRACT TO PROVIDE AND FULL SERVICE THE SYSTEM.

AS THIS UNIVERSITY OPERATIONS DIRECTOR BROUGHT HIS NEW RESEARCH BUILDING INTO SERVICE, HIS EXPERIENCES TOLD HIM THE LACK OF WATER TREATMENT ON THE HUMIDITY SYSTEM WAS GOING TO BE A MAJOR ONGOING SERVICE REQUIREMENT. CROSSBOW-WATER WAS INVITED TO SITE INSPECT AND PROVIDE HARDWARE OPTIONS. CROSSBOW-WATER RECOMMENDED LEAVING THE LABORATORIES NEW CENTRAL RODI SYSTEM ISOLATED AND INSTALL A DEDICATED RO SYSTEM TO MEET THE HUMIDITY MAKE UP REQUIREMENT. CROSSBOW-WATER'S MULTI YEAR CONTRACT OFFERING WAS SELECTED OVER COMPETITIVE CAPITAL RENOVATION OPTIONS WHICH WERE ESTIMATED AT $78000 AND AN UNACCEPTABLE 72 MONTH PAYBACK. CROSSBOW-WATER WAS ADDITIONALLY AWARDED THE MULTI YEAR SERVICE CONTRACT ON THE BRAND X RODI LABORATORY CENTRAL SYSTEM.

AS THIS COMPANY RENOVATED A BUILDING FOR IT'S OCCUPANCY, CUSTOM HUMIDITY SYSTEMS INCLUDING A CENTRAL DI SYSTEM WAS DROPPED SHIPPED IN FOR THE BUILDING OPERATIONS CONTRACTOR TO SUPPORT. AS THE CONTRACTOR BEGAN TO SERVICE THE SYSTEM, CUSTOM PARTS, AND NON STANDARD FITTINGS BROUGHT THEM TO CROSSBOW-WATER. CROSSBOW-WATER PROVIDED RETROFIT KITS TO CLIENT OWNED DEIONIZER TANKS FOR LOCAL SERVICEABILITY, AND UPGRADE THE CENTRAL SYSTEM TO CROSSBOW-WATER STANDARDS. THE SYSTEM IS NOW OPERATED BY THE CONTRACTOR SUCCESSFULLY WITH CROSSBOW-WATER NORMALLY STOCKED AND SERVICEABLE INVENTORY.

WHEN THIS BUSINESS OWNER IDENTIFIED THAT HIS HUMIDITY SYSTEM LEFT A RESIDUAL ON HIS DISPLAY CASES, HE SOLICITED ADVICE FROM HIS FRIENDLY RETAIL COMPETITOR. CROSSBOW-WATER WAS RECOMMENDED AS HIS VENDOR AND INVITED TO INSPECT. CROSSBOW-WATER INSTALLED A FULL SCALE PILOT SYSTEM WHICH PROVED IMMEDIATELY SUCCESSFUL IMPROVING PRODUCT DISPLAYS AND PREVENTING MAINTENANCE ISSUES. THIS ENTREPRENEUR THEN AUTHORIZED CROSSBOW-WATER TO INSTALL IDENTICAL SYSTEMS IN HIS TWO ADDITIONAL RETAIL STORES.

WHEN THIS AUDITORIUM DIRECTOR AND MAINTENANCE MANAGER WANTED PRICING REVIEWS AND IMPROVED VENDOR PERFORMANCE FOR THEIR AIR HANDLING MAKE UP RO SYSTEM, CROSSBOW-WATER WAS INVITED TO SITE INSPECT THE BRAND X EQUIPMENT. CROSSBOW-WATER MADE SEVERAL UPGRADE SUGGESTIONS FOR SERVICEABILITY AND SYSTEM PERFORMANCE. CROSSBOW-WATER'S SUGGESTIONS WERE IMPLEMENTED SUCCESSFULLY AND LONG TERM SERVICE CONTRACTS WERE ESTABLISHED.

DURING HOLIDAY RUSH SEASON, HIS REGIONAL DI SERVICE PROVIDER FAILED TO PROVIDE SERVICE, CAUSING HIM TO INVESTIGATE OTHER VENDORS. THIS MULTI-STORE RETAILER ALLOWED CROSSBOW-WATER TO INSPECT HIS DI WATER REQUIREMENTS. CROSSBOW-WATER RECEIVED THE MULTI-STORE CONTRACT AND INSTALLED THE FIRST SYSTEM ON THE SAME DAY. CROSSBOW-WATER IMMEDIATELY SAVED THE OWNER AN ESTIMATED 32% ANNUALLY AT HIS FIVE SITES.

AN INDUSTRIAL TESTING LABORATORY SAVED $2800 PER YEAR BY ALLOWING CROSSBOW-WATER TO REPLACE THE EXISTING DI VENDOR AND INSTALL A RENTAL RODI SYSTEM TO SUPPLY ENVIRONMENTAL TEST CHAMBERS. THE SYSTEM IS DESIGN TO FIT IN UNIQUELY SMALL SPACE VENDOR TRAFFIC IS REDUCED FROM 13X TO 4X YEARLY.

THIS MAINTENANCE MANAGER NEEDED TO RELIABLY MAINTAIN HIS HUMIDITY SYSTEM BECAUSE OF HIS PRODUCTS SENSITIVITY TO HUMIDITY VARIATIONS. WHEN HIS REGIONAL DI VENDOR WAS NOT TIMELY WITH CRITICAL DELIVERIES, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER RECOMMENDED EQUIPMENT UPGRADING AND REVISED SERVICE SCHEDULING TO PROVIDE A CONTINUOUSLY RELIABLE OPERATING SYSTEM. A FULL SCALE PILOT SYSTEM WAS INSTALLED, TESTED, AND PROVED IMMEDIATELY SUCCESSFUL AND SELECTED AS THE LONG TERM SOLUTION.

THIS INDUSTRIAL TESTING LABORATORY HAD RECEIVED FREQUENT PRICE INCREASES COMBINED WITH DECLINING CUSTOMER SERVICES. CROSSBOW-WATER WAS INVITED BY THE END USER TO SITE INSPECT. CROSSBOW-WATER RECOMMENDED UPGRADING FROM AN EXISTING VENDED DI SYSTEM TO A CROSSBOW-WATER RODI SYSTEM. PURCHASING NEGOTIATED A MULTI YEAR FULL SERVICE RENTAL CONTRACT LOCKING PRICING AND SERVICES. VENDOR TRAFFIC WAS REDUCED FROM 13X TO 4X PER YEAR, THE SYSTEM INSTALLED SMOOTHLY WITHOUT ANY OPERATIONAL INTERRUPTIONS. THE CLIENT WAS PLEASE ENOUGH WITH CROSSBOW-WATER TO UPGRADE AN ADDITIONAL REMOTELY LOCATED TESTING LABORATORY TO THE SAME STYLE SYSTEM UNDER A SECOND MULTI YEAR AGREEMENT. THE CLIENT THEN ADDED CROSSBOW-WATER FILTRATION SERVICES TO THEIR EMPLOYEE CAFETERIA.

WITH A CENTRAL RODI SYSTEM EXISTING TO SERVICE THEIR INDUSTRIAL TESTING LAB, THIS MANUFACTURE FELT IT'S SERVICE REQUIREMENTS HAD BECOME A LOW PRIORITY TO THEIR SLOW RESPONDING VENDOR. CROSSBOW-WATER WAS ASKED TO SITE INSPECT AND RECOMMENDED MINOR CHANGES FOR IMPROVED SERVICEABILITY. CROSSBOW-WATER BROUGHT THE SYSTEM ON LINE WITH UPGRADES IMPLEMENTED. PROGRESSIVE SERVICE CONTRACTS AND LONG TERM RELATIONSHIPS WERE ESTABLISHED.

WHEN THE OPERATIONS MANAGER LEARNED OF THE TESTING LABORATORY DIRECTORS DISSATISFACTION WITH THE LOCAL DI WATER VENDORS PERFORMANCE, CROSSBOW-WATER WAS ASKED TO SITE INSPECT. AFTER DISCUSSIONS WITH THE END USER, CROSSBOW-WATER SUGGESTED THAT AN ADDITIONAL CONTROL PACKAGE WAS DESIRABLE FOR SYSTEM RELIABILITY AND END USER EASE OF OPERATION. CROSSBOW-WATER WAS SELECTED OVER SEVERAL VENDORS AND THE UPGRADE WITH CONTROLS OPTIONS WERE INSTALLED SUCCESSFULLY UNDER A FULL SERVICE RENTAL AGREEMENT.

AS THIS NATIONAL COMMUNICATIONS COMPANY RENOVATED A BUILDING FOR IT'S OCCUPANCY, CUSTOM HUMIDITY UNITS WITH POINT OF USE DI WATER SYSTEMS WERE DROPPED SHIPPED IN FOR THE BUILDING OPERATIONS CONTRACTOR TO OPERATE. AS THE CONTRACTOR BEGAN TO SERVICE THE SYSTEM, CUSTOM PARTS, AND NON STANDARD FITTINGS BROUGHT THEM TO CROSSBOW-WATER. CROSSBOW-WATER PROVIDED RETROFIT KITS FOR THE MULTIPLE POINTS OF USE, REBUILT THE DAMAGED CLIENT OWNED DEIONIZER TANKS, AND CONSULTED WITH THE CONTRACTOR TO UPGRADE THE CENTRAL SYSTEM TO CROSSBOW-WATER STANDARDS. THE SYSTEMS ARE NOW OPERATED BY THE CONTRACTOR SUCCESSFULLY WITH CROSSBOW-WATER NORMALLY STOCKED AND SERVICEABLE INVENTORY.

THE QUALITY CONTROL LABORATORY OF MAJOR FOOD SUPPLIER SAVED $3600 FROM EXISTING VENDOR COSTS WHEN THEY SELECTED CROSSBOW-WATER AS THE NEW DI SUPPLIER. CROSSBOW-WATER"S UPGRADE DESIGN REDUCED VENDOR TRAFFIC FROM 26X TO 13X YEARLY, WHILE INCREASING RESERVE CAPACITY BY 30% AND INSTALLING A THIRD POINT OF USE.

WHEN CROSSBOW-WATER WAS ALLOWED TO REVIEW THE LABORATORY REQUIREMENTS AND SITE INSPECT THE EXISTING LAB DI SYSTEM, CROSSBOW-WATER IDENTIFIED 'NOT REQUIRED' SPECIALTY RESINS AND INSTALLATION IMPROVEMENTS THAT REDUCED ANNUAL COSTS, REDUCED VENDOR TRAFFIC AND IMPROVED SYSTEM LAYOUT IN THIS ACTIVE FOOD LABORATORY. AFTER A QUALIFYING PERIOD, THE CLIENT WAS PLEASED ENOUGH TO CONVERT IT'S MATERIAL RECEIVING LABORATORY TO CROSSBOW-WATER ALSO. LATER WHEN THEY ADDED A THIRD LABORATORY LOCATION, CROSSBOW-WATER WAS AUTOMATICALLY SELECTED AS THE VENDOR OF CHOICE.

AS THE REGIONAL AUTHORIZED SERVICE CENTER FOR MILLIPORE LABORATORY PRODUCTS, CROSSBOW-WATER WAS CALLED TO INSPECT AN OLDER MODEL TYPE I LABORATORY DEVICE. FROM CROSSBOW-WATER'S PRIVATE INVENTORY OF NO LONGER MANUFACTURED ITEMS, THE UNIT WAS BROUGHT BACK INTO SERVICE AND NOW OPERATES WITHIN ORIGINAL SPECIFICATIONS. THE LABORATORY DIRECTOR THEN AWARDED FOUR ADDITIONAL SITES INCLUDING THE CENTRAL DEIONIZATION SYSTEM TO CROSSBOW-WATER FOR PERMANENT SERVICING.

WHEN AN END USER INHERITS AN ABANDONED LABORATORY POINT OF USE WATER SYSTEM, CROSSBOW-WATER RESTORES THE UNIT TO ORIGINAL PERFORMANCE CRITERIA AND PROVIDES OPERATOR TRAINING. CROSSBOW-WATER QUOTES AND RECEIVES ORDER FOR THE RECOMMENDED SYSTEM PRETREATMENT. AFTER A QUALIFYING PERIOD, THE CLIENT TURNS OVER ALL SEVEN LABORATORY SYSTEMS TO CROSSBOW-WATER FOR SERVICES. AS THE CAMPUS EXPANDS, ADDITIONAL LABORATORIES ARE ADDED TO THE SERVICES CONTRACT.

WHEN AFTER REPEATED REQUESTS, THE EXISTING VENDED DI SERVICE PERSONNEL FAILED TO ADHERE TO THIS RESEARCH LABORATORIES SECURITY PROTOCOL, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER TOOK OVER TWELVE POINTS OF USE SYSTEMS PROVIDING TYPE I LABORATORY DEVICE SERVICE CONTRACTS, AND VARIOUS PRETREATMENT PACKAGES. CROSSBOW-WATER'S PERSONNEL WERE TRAINED AND CONSISTENTLY MEET THE SITES VENDOR REQUIREMENTS. AS THE RELATIONSHIP CONTINUES TO DEVELOP, END USERS HAVE APPROACHED CROSSBOW-WATER WITH SPECIFIC POINT OF USE GOALS. CROSSBOW-WATER HAS RESPONDED WITH NEW INSTALLATIONS, SYSTEM UPGRADES AND MODIFICATIONS IMPROVING WATER QUALITY AND REDUCING VENDOR TRAFFIC.

WHEN THIS CLIENT IDENTIFIED THAT HIS MAJOR REGIONAL DI VENDOR HAD INADEQUATE RESPONSE TIMES AND UNSATISFACTORY SERVICES, CROSSBOW-WATER WAS INVITED AND SELECTED TO RETROFIT THE EXISTING SYSTEM TO MEET INCREASED NEEDS AND MORE RESTRICTIVE WATER QUALITY REQUIREMENTS. SERVICE TRAFFIC HAS BEEN REDUCED AND PERSONAL CONTACT HAS BEEN INCREASED.

WHEN THIS CLIENT REQUIRED A COMPACT DI SYSTEM THAT COULD BE SERVICED NATIONALLY, CROSSBOW-WATER DESIGNED AND PROVIDED SMALL ASTM-II DI WATER SYSTEMS MOUNTABLE IN SMALL CUSTOM TRAILER COMPARTMENTS. COMPONENTS ARE SELECTED TO BE SERVICEABLE BY CULLIGAN INDUSTRIAL FACILITIES NATIONWIDE.

WHEN A REGIONAL VENDOR UTILIZED GENERIC CONSUMABLES IN THE PHARMACEUTICALS LABORATORY TYPE I WATER SYSTEMS AND VOIDED THE MANUFACTURES PERFORMANCE GUARANTEE, CROSSBOW-WATER WAS INVITED TO PROVIDE SERVICE CONTRACT AND PRETREATMENT PRICING FOR MULTIPLE SITES. AS THE CHICAGO REGION AUTHORIZED MILLIPORE SERVICE CENTER, CROSSBOW-WATER BROUGHT THE SYSTEMS BACK INTO SPECIFICATION, ESTABLISHED APPROPRIATE SERVICE CONTRACTS, AND UPGRADED PRETREATMENT PACKAGES TO REDUCE VENDOR TRAFFIC.

WHEN THIS CLIENT OWNED AND OPERATED DISTILLATION SYSTEM HAS FAILED BEYOND ECONOMICAL REPAIR, CROSSBOW-WATER INSTALLED AN ASTM-I LABORATORY WATER SYSTEM. THE CLIENT SELECTED A TURNKEY RENTAL SYSTEM OPTION TO ELIMINATE CAPITAL OUTLAY AND ACQUIRE CROSSBOW-WATER TO PROVIDE ALL REQUIRED SERVICES.

AS THE NEW LABORATORY DIRECTOR IDENTIFIED QUALITY AND CONSISTENCY AS PROBLEMS WITH HER EXISTING DI VENDOR, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER PROPOSED UPGRADES TO CONSISTENTLY MEET THEIR REQUIREMENTS AND TO REDUCE VENDOR TRAFFIC. ADDITIONALLY, LABORATORY WATER ANALYSIS PROCEDURES WERE ESTABLISHED TO MEET VALIDATION GUIDELINES.

THIS MANUFACTURING LABORATORY FOUND ITSELF WITH AN AUTOMATIC DEIONIZER AS THE PURIFIED LAB WATER SOURCE. WHEN CHEMICAL AND OPERATIONAL ISSUES BECAME A SERIOUS HINDRANCE, DISTILLED WATER WAS PURCHASED AS AN INTERNAL SOLUTION. AFTER CROSSBOW-WATER WAS SHOPPED FOR A MORE CONVENIENT OPTION, WE INSTALLED A PORTABLE DI WATER SYSTEM WITH CONTROLS THAT ELIMINATED ALL CHEMICAL AND ENVIRONMENTAL RELATED ISSUES, ELIMINATED ALL MATERIAL HANDLING ISSUES, AT AFFORDABLE PRICING WITHIN THE ESTABLISHED OPERATIONAL BUDGET.

THE BUILDING OPERATIONS MANAGER BECAME DISSATISFIED WITH THE PERFORMANCE OF HIS WATER SYSTEM VENDOR AND FOUND HIS CENTRAL RODI SYSTEM FALLING BELOW HIS END USER REQUIREMENTS. CROSSBOW-WATER WAS ASKED TO SITE INSPECT AND PROVIDE RECOMMENDATIONS. CROSSBOW-WATER REWORKED THE ENTIRE CENTRAL SYSTEM BRINGING IT WITHIN CROSSBOW-WATER STANDARDS. SERVICE CONTRACTS WERE ESTABLISHED AND THE SYSTEM NOW OPERATES RELIABLY MEETING END USER REQUIREMENTS.

ALTHOUGH THE LABORATORIES ANNUAL REQUIREMENT FOR DI WATER WAS SMALL, IT WAS A CRITICAL COMPONENET FOR PROJECT SUCCESS. CROSSBOW-WATER RECOMMENDED AND SUPPLIED A DI WATER SYSTEM ON A CONTRACTED BASIS TO ELIMINATE ANY CAPITAL REQUIREMENT. ALL SERVICES ARE PROVIDED ON A SCHEDULED BASIS TO MAINTAIN SYSTEM INTEGRITY. WHEN THE LABORATORY REMODELED, CROSSBOW-WATER WORKED WITH THE PROJECT MANAGER TO REMOTELY LOCATE THE SYSTEM.

WHEN THIS OPERATIONS MANAGER ALLOWED CROSSBOW-WATER TO REVIEW IT'S TOTAL LABORATORY DI WATER COSTS, CROSSBOW-WATER IDENTIFIED NUMEROUS EXTRA EMERGENCY FEE'S. CROSSBOW-WATER RECOMMENDED TO UPGRADE THE INSTALLATION AND REVISE THE DELIVERY SCHEDULE TO ELIMINATE CALL IN EMERGENCY FEE'S. TOTAL COSTS WERE IMMEDIATELY REDUCED AND EMERGENCY DELIVERIES HAVE BEEN SUCCESSFULLY ELIMINATED.

WHEN A REGIONAL ASSOCIATION R&D HEAD QUARTERS HAS TROUBLE WITH ITS LOCAL SERVICE CENTER PERFORMANCE, CROSSBOW-WATER IS SELECTED FROM AN ESTIMATED 50 REGIONAL AFFILIATES TO BRING THE CLIENT OWNED SYSTEM TO PERFORMANCE STANDARDS. LONG TERM SERVICE CONTRACTS ARE ESTABLISHED. WHEN THE LABORATORIES AUTOMATIC DI AND NEUTRALIZATION SYSTEM REQUIRE UPGRADING, CROSSBOW-WATER'S RECOMMENDATIONS TO CONVERT TO DI SERVICE EXCHANGERS ARE IMPLEMENTED, ELIMINATING ALL REGENERATE CHEMICALS AND THE OWNER RELATED REGULATORY ISSUES.

WHEN THE LABORATORIES CENTRAL AUTOMATIC DI SYSTEM BECAME UNRELIABLE, CROSSBOW-WATER INVITED TO SITE INSPECT. CROSSBOW-WATER RECOMMENDED REPLACING THE ENTIRE TIRED SYSTEM WITH OFF SITE REGENERABLES. THE SYSTEM UPGRADE INSTALLED SMOOTHLY ELIMINATING ALL REGENERANT CHEMICALS, NEUTRALIZATION AND OWNER RELATED REGULATORY ISSUES.

AFTER SUCCESSFULLY PROVIDING A PROCESS SYSTEM, CROSSBOW-WATER WAS INVITED TO QUOTE SERVICES FOR THE SIX EXISTING LABORATORY SYSTEMS. CROSSBOW-WATER CREATIVELY CONSOLIDATED TO THREE LOCATIONS, ADDED CONTROL PACKAGES, WHILE REDUCING THE EXISTING OPERATIONAL COSTS AND REDUCING EXISTING VENDOR TRAFFIC.

HAVING PURCHASED A LARGE COMPLEX WHICH INCLUDED A CENTRAL RO SYSTEM, THIS LABORATORY ASKED CROSSBOW-WATER FOR RECOMMENDATIONS AND BIDS. CROSSBOW-WATER WAS AWARDED A REFURBISH CONTRACT AND REBUILT THE ENTIRE BRAND X SYSTEM VS REPLACING THE EQUIPMENT AS RECOMMENDED BY THE ORIGINAL VENDOR, BRINGING IT WITHIN THE CLIENTS TIGHT STANDARDS.

THIS RESEARCHER WAS AWARDED A GOVERNMENT CONTRACT FOR HER TEAM WHICH REQUIRED AN ULTRAPURE WATER SYSTEM. CROSSBOW-WATER WORKED SUCCESSFULLY WITH HER SCIENTISTS TO MEET SPECIFIC QUALITY AND HYDRAULIC GOALS, INSTALLING AN RODI SYSTEM UNDER A LONG TERM FULL SERVICE RENTAL AGREEMENT.

WHEN NUMEROUS END USERS BECAME FRUSTRATED WITH THEIR REGIONAL DI VENDORS PERFORMANCE AND ADMINISTRATIVE INFLEXIBILITY, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER MET WITH THE FACILITY USERS AND RECOMMENDED VARIOUS UPGRADES TO REDUCE TRAFFIC AND IMPROVE SYSTEM PERFORMANCE. CROSSBOW-WATER MET WITH PURCHASING AND AGREED TO UTILIZE APPROPRIATE ADMINISTRATIVE PROCEDURES. AS THE YEARS PASSED, CROSSBOW-WATER ADDITIONALLY UPGRADED VARIOUS POINT OF USE CLIENT OWNED POLISHERS.

WHEN THIS MANUFACTURE RELOCATED IT'S BUSINESS, THE LABORATORY DECIDED TO GET FRESH RECOMMENDATIONS AND PRICING FOR THEIR VENDED DI WATER SYSTEM. CROSSBOW-WATER WAS SELECTED OVER THE PREVIOUS REGIONAL VENDOR. CROSSBOW-WATER'S RECOMMENDED UPGRADES WERE IMPLEMENTED IMPROVING QUALITY AND ON SITE CONTROLS, REDUCING VENDOR TRAFFIC WHILE SAVING MONIES WITHIN THE EXISTING OPERATIONAL BUDGET.

CROSSBOW-WATER WAS ALLOWED TO INSPECT THE TWO CLIENT OWNED LABORATORY DI WATER SYSTEMS. CROSSBOW-WATER REPLACED THE EXISTING REGIONAL VENDOR, PROVIDED NEW EQUIPMENT, AND REDUCED THE FACILITIES ANNUAL EXPENDITURES.

WHEN CROSSBOW-WATER WAS INVITED TO INSPECT PROCESS WATER TREATMENT EQUIPMENT, THE LABORATORY VENDED DI WATER SYSTEM WAS ALSO VIEWED. CROSSBOW-WATER REPLACED ANTIQUATED LEAKY FAUCETS, AND UPGRADED THE UNDER SINK INSTALLATION TO IMPROVE CAPACITIES, REDUCE VENDOR TRAFFIC AND ENHANCE THE SYSTEM LAYOUT TO A PROFESSIONAL LEVEL FOR THE CLIENT CUSTOMER INSPECTIONS.

WHEN A MAJOR REGIONAL DISTRIBUTION CENTER REALIZES IT'S CURRENT DI VENDOR HAS NEGLECTED IT'S SERVICE COMMITMENT TO IT'S $500000 BATTERY RECHARGING FACILITY, CROSSBOW-WATER IS SELECTED AS THE NEW VENDOR AND ALL DELIVERIES ARE NOW ESTABLISED AND PERFORMED ON A SCHEDULED BASIS.

FRUSTRATED WITH POOR PERFORMANCE AND HIGH COSTING, CROSSBOW-WATER WAS INVITED TO SITE INSPECT THIS PROCESSORS BATTERY MAKEUP DI WATER SYSTEM. CROSSBOW-WATER REPLACED THE EXISTING REGIONAL DI VENDOR AND ESTABLISHED NEW DELIVERY SCHEDULES. CROSSBOW-WATER REVIEWED THE CUSTOM CRITICAL COOLING TOWER MAKEUP EQUIPMENT AND WAS CONTRACTED TO INCREASE THE PRIMARY DI WATER BANK, ADD STAND BY EQUIPMENT, AND PROVIDE DESIRED LOCAL SYSTEM CONTROLS. CROSSBOW-WATER PROVIDED BOTH SYSTEMS WITHIN THE EXISTING OPERATIONAL BUDGET AND REDUCED ANNUAL OPERATIONAL COSTS WHILE IMPROVING SYSTEM PERFORMANCE.

WHEN THIS BATTERY MANUFACTURER DECIDED TO UPGRADE HIS MAKEUP WATER SYSTEM, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER WAS SELECTED OVER COMPETITORS TO PROVIDE A HIGH FLOW RATE DI SYSTEM WITH CONTROLS OPTION IN THIS ZERO DISCHARGE PLANT. BILLED ON A COST PER GALLON BASIS, THIS CLIENT IS ABLE TO PRICE EXACTLY HIS DI WATER COSTS WITHIN HIS TOTAL PRODUCT MANUFACTURING COSTS.

WHEN THIS REMOTE BATTERY MANUFACTURER DECIDED TO START UP A CHICAGOLAND SUPPORT CENTER, CROSSBOW-WATER WAS INVITED TO MATCH THEIR REMOTE LABORATORY SYSTEM. CROSSBOW-WATER REVIEWED WITH THEIR REMOTE USERS AND REMOTE EQUIPMENT PROVIDER THE EXISTING EQUIPMENT. WITH THE NEW FACILITY DIRECTOR, THE DESIGN WAS CUSTOMIZED AND UPGRADED TO MEET LOCAL NEEDS. IN THEIR NEW BATTERY CELL SERVICE CENTER, CROSSBOW-WATER PROVIDED A MAKE UP DI SYSTEM WHICH WAS PIPED TO MULTIPLE POINTS OF USE TO IMPROVE OPERATIONAL EFFICIENCY.

WHEN CLIENT OWNED EXPLOSION PROOF SOFTENER FAILS AND NEEDS IMMEDIATE REPLACEMENT, CROSSBOW-WATER PROVIDES TEMPORARY PORTABLE SOFTENERS UNTIL BUDGET IS SORTED OUT AND THROUGHOUT EXPLOSION PROOF UNIT MANUFACTURING AND INSTALLATION PERIOD (16 WEEKS).

WHEN THIS MANUFACTURER RECEIVED A CONTRACT TO PRODUCE A WATER BASED PRODUCT, CROSSBOW-WATER WAS SELECTED TO PROVIDE A HIGH FLOW RATE DI SYSTEM TO MEET THEIR BATCHING REQUIREMENT LOCATED IN A EXPLOSION PROOF AREA. CROSSBOW-WATER WORKED WITH THE CLIENT TO ESTABLISH AN INDIVIDUALIZED DELIVERY SCHEDULE TO MEET THEIR FLUCTUATION DEMAND. AT A LATER DATE, CROSSBOW-WATER INSTALLED AN IDENTICAL TEMPORARY DI SYSTEM TO MANUFACTURE PILOT BATCHES FOR THE CONTRACT MANUFACTURER QUALIFICATION PROCESS RUNS.

THE PROCESS ENGINEER CONTRACTED CROSSBOW-WATER TO TEMPORARILY PROVIDE A FULL SCALE PILOT DECATIONIZED MAKEUP WATER SYSTEM TO DEMONSTRATE IMPROVED PRODUCTION PERFORMANCE. THE PILOT STUDY PROVED IMMEDIATELY SUCCESSFUL. CROSSBOW-WATER LATER UPGRADED THE ORIGINAL INSTALLATION TO LARGER INDUSTRIAL PORTABLES. WHEN THE FACILITY HAD PROBLEMS WITH A STEAM SPARGE SYSTEM, THEY SUBSTITUTED DI MAKE UP WATER TO THE PROCESS AND SIGNIFICANTLY IMPROVED PRODUCTION. THE ENGINEER THEN TURNED OVER IT'S THREE LABORATORY SYSTEMS TO CROSSBOW-WATER FOR SERVICING. ALL SYSTEMS ARE CONTRACTED WITHOUT ANY CUSTOMER REQUIRED CAPITAL.

WHEN THEIR EXISTING AUTO DI SYSTEM CATION VESSEL HAS LINER FAILURE, A TEMPORARY INDUSTRIAL 150GPM PORTABLE CATION SYSTEM FOR A TWO WEEK REPAIR PERIOD IS PROVIDED. CROSSBOW-WATER'S EMERGENCY RESPONSE TEAM DELIVERED WITHIN FOUR HOURS, INCLUDING A ONE HOUR DRIVE.

WHEN THEIR EXISTING AUTO DI SYSTEM ANION VESSEL IS ANTICIPATED TO HAVE LINER FAILURE, A TEMPORARY INDUSTRIAL 150GPM PORTABLE ANION SYSTEM FOR A THREE WEEK REPAIR PERIOD IS PROVIDED. WITH A ONE WEEK SCHEDULED LEAD, THE SYSTEM IS PROVIDED TIMELY.

WHEN THE LARGE REGIONAL DI VENDOR DURING A MULTI YEAR CONTRACT PROVIDES UNACCEPTABLY SLOW RESPONSE AND DELIVERIES, THE CONTRACT IS CANCELLED UNDER A POOR PERFORMANCE CLAUSE. CROSSBOW-WATER'S RE-DESIGN PROVIDES AN UPGRADE TO A RO-DI SYSTEM UNDER A NEW MULTI YEAR CONTRACT WHILE REDUCING COSTS AND IMPROVING SERVICES. STAND BY EQUIPMENT IS INSTALLED TO ELIMINATE ALL UNFORESEEN EMERGENCY DOWN TIME.

WHEN A NORTHWESTERN INDIANA MANUFACTURING FACILITY DISCOVERS A MAJOR REGIONAL DI VENDOR HAS NEGLECTED IT'S THREE DI INSTALLATIONS, CROSSBOW-WATER RE-DESIGNS THE SYSTEMS SAVING 26.5% OF IT'S PROCESS AND LABORATORY DI WATER COSTS.

CROSSBOW-WATER WAS FIRST INVITED TO INSPECT AND PROVIDE OPTIONS TO EXPAND THE CLIENT-OWNED RO WATER SYSTEM. THE CHEMICAL PROCESSOR SELECTED A FULL SERVICE RENTAL RO PLANT IN PARALLEL TO HIS UTILIZING COMBINED PRETREATMENT. LATER AS PROCESS DEMANDS INCREASED, CROSSBOW-WATER REPLACED THE ENTIRE SYSTEM WITH ONE LARGER RENTAL RO WITH DI POLISHERS. RECENTLY THE CAMPUS EXPANDED AGAIN REQUIRING INCREASED DEMAND, CROSSBOW-WATER RESPONDED WITH AN INDUSTRIAL SIZED RODI FULL-SERVICE RENTAL CONTRACT UPGRADE UNDER A MULTI-YEAR BLANKET CONTRACT.

WHEN A MAJOR INTERNATIONAL MANUFACTURER REQUIRES A PILOT BATCH PROCESSED ON SITE TO DEMONSTRATE IT'S CAPABILITY TO IT'S REMOTE PARENT COMPANY, CROSSBOW-WATER IS SELECTED TO PROVIDE A 100GPM PORTABLE DI WATER SYSTEM AS A FULL SCALE PILOT STUDY. LEAD TIME FROM PURCHASE ORDER IS THREE DAYS.

CROSSBOW-WATER WAS FIRST INVITED TO THIS CHEMICAL PROCESSORS CAMPUS TO DISCUSS SCALING ISSUES AT A SPECIFIC PONT OF USE. ZERO DISCHARGE ENGINEERING WAS REQUIRED. AFTER WORKING WITH FACILITY ENGINEERING ON AN APPROPRIATE DESIGN, THE INSTALLATION PROVED SUCCESSFUL AND LONG TERM CONTRACTS WERE ESTABLISHED. AS THE RELATIONSHIP CONTINUES, CROSSBOW-WATER HAS INSTALLED THREE ADDITIONAL ZERO DISCHARGE SYSTEMS AT SPECIFIC PROCESS POINTS SOLVING WATER RELATED PROBLEMS.

THIS CUSTOMER REQUIRED LARGE RO EXPANSION BUT HAD LIMITED SPACE AVAILABILITY. CROSSBOW-WATER HELPED ENGINEER A SOLUTION USING EXISTING EQUIPMENT AND SPACE. COMPETITOR SPECIFIED AN ENTIRE NEW SYSTEM. EXPANSION CAME IN UNDER BUDGET WITH GREAT RESULTS.

AN OLDER MANUFACTURING FACILITY NEED TO REDUCE IT'S OVERALL PRODUCTION COSTS. CROSSBOW-WATER HELPED USING COMPUTER ANALYSIS AND MODIFIED OLD WATER SYSTEM. INITIAL PHASE INCLUDED FULL PRODUCTION SCALE RO PILOT STUDY. WHEN CUSTOMER VALIDATED 40% WATER TREATMENT COSTS REDUCTION, PILOT SYSTEM CONTRACT WAS RE-NEGOTIATED AND CONVERTED TO LONG TERM RENTAL CONTRACT.

WHEN THIS CHEMICAL PROVIDER NEEDED TO SUPPORT LOCAL BUSINESS WITH A DI WATER BASED FORMULA, CROSSBOW-WATER WAS INVITED TO SITE INSPECT AND MAKE RECOMMENDATIONS. LARGE PORTABLE EXCHANGERS WERE SELECTED WITH A CONTROLS OPTION WHICH PROVIDED THE CLIENT WITH LARGE INTERMITTENT BATCHING CAPABILITY TO MEET CLIENT DEMANDS. THE SYSTEM IS CONTRACTED ON A PRICE PER GALLON BASIS WHICH ALLOWS COSTS TO BE DIRECTLY PROPORTIONAL TO THE VARIED PRODUCTION REQUIREMENT.

A SULFURIC AUTO DI SYSTEM IS CONVERTED TO PRETREATMENT FOR A 80 GPM MULTI-YEAR RODI RENTAL CONTRACT. ALL WATER SYSTEM CHEMICALS ARE ELIMINATED FROM SITE. ALL CLIENT MAJOR SYSTEM COMPONENTS (VESSELS, STORAGE TANKS, ETC) ARE RECONFIGURED AND REUSED. SYSTEM CONTRACT IS RENEWED AFTER INITIAL 5 YEAR PHASE.

WHEN CLIENT AND CHEMICAL TREATMENT VENDOR DETERMINE THAT WATER TREATMENT HARDWARE IS REQUIRED ON THE MAKE UP SYSTEM, CROSSBOW-WATER PROVIDES VARIOUS EQUIPMENT PACKAGES WITH OPERATIONAL ESTIMATES FOR CLIENT TO DETERMINE DESIRED OPTION. AN INDUSTRIAL 100GPM IRON REMOVAL PLANT IS SELECTED TO DECREASE CHEMICAL USAGE AND BLOW DOWN.

FRUSTRATED WITH POOR PERFORMANCE AND HIGH COSTING, CROSSBOW-WATER WAS INVITED TO SITE INSPECT THIS PROCESSORS CUSTOM MAKE UP DI WATER SYSTEM. CROSSBOW-WATER REPLACED THE EXISTING REGIONAL DI VENDOR AND ESTABLISHED NEW DILIVERY SCHEDULES. CROSSBOW-WATER INCREASED THE PRIMARY DI WATER BANK, ADDED STAND-BY EQUIPMENT, AND PROVIDED DESIRED LOCAL SYSTEM CONTROLS. CROSSBOW-WATER ADDITIONALLY UPGRADED THE EXISTING BATTERY MAKE-UP SYSTEM. CROSSBOW-WATER PROVIDED BOTH SYSTEMS WITHING THE EXISTING OPERATIONAL BUDGET AND REDUCED ANNUAL OPERATIONAL COSTS WHILE IMPROVING SYSTEM PERFORMANCE.

EDM RECLAIM RESINS AS PROVIDED BY LOCAL DI VENDOR ARE IDENTIFIED AS NON-COMPLIANT. CROSSBOW-WATER ISOLATES AND ESTABLISHES A MAKE UP DI RESIN SERVICE SCHEDULE AND CONTRACT WITH REGULATED RESIN PROCESSOR TO MEET EFFLUENT GUIDELINES.

AS THIS DIVERSE MANUFACTURER ADDED AN EDM SYSTEM, CROSSBOW-WATER WAS INVITED TO DISCUSS DI RESIN REQUIREMENTS. CROSSBOW-WATER SEGREGATED RECYCLE REQUIREMENTS FROM MAKE UP DEMANDS, REDUCING SYSTEM DOWN TIME AND RESIN DISPOSAL COSTS. IMMEDIATELY SUCCESSFUL, CROSSBOW-WATER WAS THEN ASKED TO REVIEW A PROCESS RINSE SYSTEM THAT INCLUDED AN ULTRA FILTER AS A CHEMICAL RECLAIM COMPONENT. SYSTEM RINSING AND UF OPERATIONAL PERFORMANCE WAS EASILY IMPROVED WITH THE INSTALLATION OF A TECHNICAL GRADE DI WATER SYSTEM AS THE PRIMARY MAKE-UP WATER SOURCE.

WHEN THE EXISTING LOCAL DI VENDOR FAILS TO SOLVE A CRITICAL POINT OF USE POLISHING PROBLEM, CROSSBOW-WATER IS INVITED TO SITE INSPECT FOR RECOMMENDATIONS ON ALL DI SYSTEMS. CROSSBOW-WATER UPGRADES ARE SELECTED PROVING IMMEDIATELY SUCCESSFUL. CROSSBOW-WATER ADDITIONALLY REDUCES SITE VENDOR TRAFFIC FROM 52X TO 13X YEARLY.

THE LOCAL DI VENDOR HAS FLUCTUATING QUALITY, CAPACITY AND RESPONSE ISSUES. SYSTEM IS UPGRADE TO RODI SYSTEM UNDER MULTI YEAR RENTAL CONTRACT. AFTER RELATIONSHIP IS ESTABLISHED, ALL OTHER PLANT DI SYSTEMS ARE TURNED OVER TO CROSSBOW-WATER FOR IMPROVED SERVICES.

CROSSBOW-WATER SAVES OVER 50% ON POINT OF USE ULTRA PURE DI POLISHING COSTS WHEN ALLOWED TO BID ON REOCCURRING SERVICES. CROSSBOW-WATER ADDITIONALLY IDENTIFIES EXISTING HYDRAULIC ISSUES ALLOWING CLIENT TO RESTORE SYSTEM TO ORIGINAL DESIGN.

WHEN THIS CLIENT RELOCATED TO A NEW FACILITY, THEY DECIDED TO SHOP THEIR EXISTING DI VENDOR SERVICES. CROSSBOW-WATER WAS SELECTED OVER THE PREVIOUS SUPPLIER BECAUSE OF IMPROVED DI SYSTEM DESIGNS, MODEST ACCESSORY OPTIONS, REDUCED VENDOR TRAFFIC AND COST REDUCTION.

AT THIS MANUFACTURER BROUGHT A SMALL VOLUME OF BOARD MANUFACTURING IN HOUSE, THEY PURCHASED A CIRCUIT BOARD WASHER REQUIRING DI WATER AS MAKE UP. CROSSBOW-WATER SITE INSPECTED AND RECOMMENDED A SYSTEM WIT A SERVICE SCHEDULE AND PRICING STRUCTURE TO MEET THE CLIENTS FLUCTUATING NEED.

SITE INSPECTION REVEALS AUTO DI - RECLAIM SYSTEM WITH POOR QUALITY, FREQUENT REGENERATION'S, PRESSURE PROBLEMS, AND INCONSISTENT CAPACITY. CROSSBOW-WATER REDESIGN PROVIDES MULTI YEAR RENTAL RODI MAKE UP SYSTEM WITH QUALITY @ 18MEG, ISOLATES RECLAIM SYSTEM, REDUCES AUTO DI REGENERATION FREQUENCY TO 3 WEEKS FROM 12 HOURS. CROSSBOW-WATER DEVELOPS RECLAIM SERVICE HYDRAULIC PREVENTIVE MAINTENANCE SERVICE SCHEDULE, ESTABLISHES RECLAIM PIPE CLEANING PROTOCOL, INCREASES RECLAIM LOOP QUALITY FROM 1 MEG TO 10MEG.

CUSTOMER WAS SPENDING OVER $50,000 PER YEAR ON BOTTLED WATER FOR EMPLOYEE'S IN A MANUFACTURING FACILITY. CROSSBOW-WATER PROVIDED A CENTRAL RO DRINKING WATER SYSTEM AND SAVED CLIENT OVER 400% IN ANNUAL OPERATIONAL COSTS. CLIENT SELECTED CROSSBOW-WATER MULTI YEAR RENTAL CONTRACT TO INSURE LONG TERM QUALITY FOR EMPLOYEE'S AND ELIMINATE ADDITIONAL SERVICE BURDEN ON INTERNAL MAINTENANCE DEPARTMENT. AFTER SUCCESSFUL OPERATION AND USER SATISFACTION WAS CONFIRMED, THE EMPLOYER INSTALLED A SECOND DRINKING WATER SYSTEM IN IT'S SISTER PLANT.

EXPERIENCING REPEATED HIGH LEAD LEVELS IN THEIR POTABLE WATER SYSTEM IN EXCESS OF THE FEDERAL DRINKING WATER STANDARDS, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. AFTER CONSULTATIONS WITH CROSSBOW-WATER'S PRIMARY RESIN MANUFACTURE DIRECT CONTACT CROSSBOW-WATER RECOMMENDED A SYSTEM. THE CLIENT SELECTED A FULL SERVICE RENTAL CONTRACT FOR THE SITE WHICH ALLOWED THE INSTALLATION WITHOUT ANY CAPITAL OUTLAY AND GUARANTEED THE PREVENTIVE MAINTENANCE TO BE PERFORMED TIMELY.

WHEN THIS MANUFACTURE INDENTIFIED THAT THEIR EMPLOYEE BEVERAGE WATER FILTRATION VENDOR HAD NOT SERVICED THEIR TWO CONTRACTED CAFETERIA WATER SYSTEMS IN OVER ONE YEAR, CROSSBOW-WATER WAS INVITED TO SITE INSPECT. CROSSBOW-WATER RECOMMENDED UPGRADES TO INCLUDE QUALITY MONITORING DEVICES, CONSUMPTION GALLONAGE METERS, AND BACTERIAL CONTROLS. CONTRACTS WERE ISSUED AND INITIAL SCHEDULES WERE ESTABLISHED. PERIODIC CONSUMPTION GALLONAGE REVIEWS AND ON SITE QUALITY MONITORS ALLOWED THE CLIENT AND CROSSBOW-WATER TO THEN REESTABLISH IMPROVED SCHEDULES FOR OPERATIONAL EFFICIENCIES.

AFTER EXPERIENCING AN UNSATISFACTORY QUALITY OF INSTALLATION WORK FROM THEIR RO VENDOR ON HIS NEW EMPLOYEE DRINKING WATER SYSTEM, THIS CLIENT TURNED TO CROSSBOW-WATER FOR RECOMMENDATIONS WHEN THE RO WATER BEGAN DESOLVING LOW LEVELS OF METALS FROM THE PONT OF USE DRINKING WATER FOUNTAINS. CROSSBOW-WATER'S RECOMMENDED MODIFICATIONS WHICH WERE IMPLEMENTED AND THEN VALIDATED FOR PROPER WATER QUALITY THROUGH THIRD PARTY ANALYSIS. CROSSBOW-WATER THEN ESTABLISHED PROPER MAINTENANCE PROCEDURES FOR THE CLIENT MANAGED SYSTEM.

THE LOCAL DI VENDOR HAS SLOW SITE RESPONSE, SLOW PROCESSING TURN AROUND, AND RELIABLE QUALITY PROBLEMS. CROSSBOW-WATER REDESIGNS SYSTEM. DELIVERY PROBLEMS ARE ELIMINATED AND RUN LENGTHS ARE IMPROVED FROM 6/7 DAY TO 6 WEEKS. MULTI-YEAR CONTRACT IS ESTABLISHED.

WHEN GLASS QUALITY IS POOR DO TO WATER SPOTTING, A RODI RENTAL SYSTEM IS INSTALLED AND PROVED IMMEDIATELY SUCCESSFUL. THE CLIENT ISSUES A MULTI YEAR RENTAL CONTRACT.

AFTER YEARS OF FRUSTRATING SERVICE FROM A LOCAL DI VENDOR, THIS 24 HOUR - 7 DAY MANUFACTURE ALLOWED CROSSBOW-WATER TO INSPECT THE SYSTEM. THE CLIENT REPORTED REGENERATION PROCESSING SURCHARGES, CLIENT REQUIREMENT TO EXCHANGE TANKS, UNFULFILLED ENGINEERING REQUESTS TO REVAMP CONTROLS AND 52 DELIVERY TRIPS A YEAR TO THE SITE. CROSSBOW-WATER RECOMMENDED A STANDARD CONTROLS UPGRADE, A SKIDDED MULTI BANK DI, WITH INSTALLED STAND BY EQUIPMENT. CROSSBOW-WATER'S UPGRADE ELIMINATED ALL CLIENT HAND'S ON REQUIREMENTS AND REDUCED TRAFFIC TO A PRESCHEDULED 4 TRIPS PER YEAR. THE UPGRADE WENT ON LINE SMOOTHLY AND WITH BUDGET.

WHEN GLASS QUALITY IS POOR DUE TO WATER SPOTTING, A FULL SCALE DI WATER SYSTEM IS INSTALLED. WHEN THE FACILITY RELOCATES, THE SYSTEM IS UPGRADED TO A MULTI YEAR RODI RENTAL CONTRACT WHICH INCLUDES ALL OTHER WASHERS.

THIS MANUFACTURER BECAME FRUSTRATED WITH THEIR SERVICES AND PERFORMANCE OF HIS ORIGINAL RODI SYSTEM SUPPLIER AND CONTRACTED POLISHING DI UNITS FROM A REGIONAL COMPETITOR. AFTER A PERIOD OF TIME, THEY CONTINUED TO BE DISAPPOINTED AND ALLOWED CROSSBOW-WATER TO SITE INSPECT. CROSSBOW-WATER MADE SYSTEM MODIFICATIONS AND UPGRADE RECOMMENDATIONS FOR IMPROVED SERVICABILITY AND PERFORMANCE. CROSSBOW-WATER'S DI SERVICES WERE PILOTED AND PROVED IMMEDIATELY SUCCESSFUL IN REDUCING PREVIOUS VENDOR TRAFFIC FROM 52X TO 6X ELIMINATING CLIENT INTERNAL LABOR AND SIGNIFICANT OPERATIONAL COST RECUDTIONS. CROSSBOW-WATER WAS ADDITIONALLY CONTACTED FOR FIELD SERVICES INCLUDING MEMBRANE CLEANING AND PERIODIC PRETREATMENT MAINTENANCE.